Balmoral Cellars and it's related companies (collectively referred to as "Balmoral Cellars", "we", "us" or "our") respects the privacy and security of Personal (collectively referred to as "you", "your" or "combined") Information and complies with the Privacy Act 1988 (Cth) ("Privacy Act") and the requirements of the Australian Privacy Principles (APPs) pursuant to the Privacy Act.
This internet privacy statement applies to the website which is owned and operated by Balmoral Cellars.
By providing your information to Balmoral Cellars, you grant Balmoral Cellars permission to collect your information as specified in this Privacy Statement, or as reasonably apparent at the time of collection, or for the provision of services to you now, or in the future.
Personal Information is any information about you that identifies you, or information by which either identity can be reasonably determined, as well as information recording Balmoral Cellars' dealings with you.
Examples of this information are your name, address, email address, telephone/mobile number, your occupation, interests and any other information provided by you to Balmoral Cellars.
The purpose of the information that we collect from you will depend on how you interact with Balmoral Cellars' website. This section will explain, in the broad sense, just how personal information may be collected via our website, and how this combined information contributes to the development of Balmoral Cellars' website.
When submitting combined information on our site for the purposes of an enquiry, we will collect details such as your name, e-mail address and some details of your personal interests and needs. Some of this information is essential for us to be able to identify accurately who is using the service so that we may be able to respond to your requests and as such, is indicated by mandatory fields. Mandatory information requirements are clearly identified and are denoted by an asterix (*). You will also be prompted when submitting a form if mandatory data has not been completed.
Generally, you may be asked to provide personally identifiable information when you:
Balmoral Cellars uses your information as specified and for the provision of our services to you now, or in the future.
The combined information we gather from your use of our website enables us to provide better services which are tailored to your needs. The combined information may be used as follows:
You may advise Balmoral Cellars if you do not wish to receive (“opt out”) of any publications, marketing information or special events from Balmoral Cellars.
In providing your information you consent to us collecting, storing and using your information in the manner set out above, and you consent to us disclosing your information to our related bodies corporate and each of their officers, contractors, employees and agents who may collect, store and use your information in the manner set out above.
Combined information is not shared with any other related third parties unless explicitly and expressly communicated when you submit the information. The combined information is contained and access is restricted to Balmoral Cellars' authorised personnel only. However, where it is necessary for law enforcement purposes or where we believe there is threat to a person’s safety or health, we may need to disclose your information to third parties as required by law.
Balmoral Cellars acknowledges that you will click through to third party sites from our website and recommends that you refer to the privacy statements of the sites you visit. Balmoral Cellars assumes no responsibility for information and content of third party sites.
Some of the related third parties referred to above to whom we disclose personal information may be located in Australia and in other countries, including the Philippines and Malaysia.
We take reasonable steps to satisfy ourselves that the third party entity has a commitment to protecting your information in accordance with the APPs and the requirements of the Privacy Act.
However, you acknowledge that, by agreeing to the disclosure of your information to these entities outside of Australia, we will no longer be required to take reasonable steps to ensure the overseas recipients compliance with the Australian privacy law in relation to your information and we will not be liable to you for any breach of the Australian privacy law by these overseas recipients. On this basis, you consent to such disclosure.
You have the option of not identifying yourself unless by law you are required to do so, or it is impracticable not to do so.
It is important that the personal information we collect from you is accurate, complete and up-to-date. You can contact us at any time to access or update your information or to tell us that the information we hold about you is inaccurate or incomplete.
Any information collected by Balmoral Cellars is held with the strictest confidence. Balmoral Cellars takes all reasonable precautions to safeguard your information from loss, misuse, unauthorised access, modification or disclosure and information is securely stored and access is restricted to authorised Balmoral Cellars personnel only.
You may request access to any of your information, or request that Balmoral Cellars remove any of your information it holds by sending a request to our privacy officer.
If you require more information, or have any complaints regarding how Balmoral Cellars may have collected or used your information, you may contact Balmoral Cellars in any of the following ways:
The Privacy Officer
7 The Esplanade
Mosman, NSW 2088